ABOUT ME
A small introduction about my self
Marco Pannullo
IT Support, Web and Media Manager
My Ability lies in IT framework examination and administration, Network management and infrastructure in educational sector, using solid critical thinking aptitudes to rapidly resolve client concerns and keep up a notoriety for being a "go-to" individual for all specialized and IT framework concerns; Designing PC frameworks, diagnosing programming issues, investigating organization/network issues, directing IT issues till finishing, creating manuals and current IT technique, keeping up IT information bases and testing new advancements while conveying exhaustive client uphold through telephone, face to face arrangements, or far off access. Exhibiting sharp fitness for innovation projects and arrangements; capable in a broad rundown of programming applications/stages and equipment segments.
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TECHNICAL SKILLS
I can say i’m quite good at
IT Support
Education and Enterprise Support
JAMF Admin
JAMF 200 Certified Technician
Google Admin
Google Workspace Management
Technical Leadership
Valued Leader
Networking
Troubleshooting and Configuration
Wordpress/ Shopify
e-Commerce Management
Work Experience
My previous associations
Present
Essex Fells School
IT Services
Worked as a MAC Support Specialist, Used AD to create user accounts and to add printers and network drives, Managed BlackBoard CMS for school use, Configured Databases and Proctor Caching server for PARCC test, Server and Network Administrator, Worked with social media outreach, edited videos using Final Cut Pro X, Used Group Policy to configure allow department permission to specific printers and drivers, Remote support
2016
Dover Public Schools
Network Technician
Provides on-site assistance to Dover pertaining to the installation, Managing Mac OSX and IOS Machines, troubleshooting, and support of their computer applications and network devices, Have a broad range of experience in troubleshooting various software, Networked Cisco Switches, Repairs Promethean Boards
2014
Kean University
Computer Technician
Worked alongside faculty and staff on campus fixing various computer issues, Managed solo and group effort projects to optimize productivity, Responsible for teaching new technicians’ proper protocol and procedures, Wrote articles regarding common computer issues and posted them to a Joomla CMSfor new technicians, Worked with virtual Citrix labs
EDUCATION & DIPLOMAS
What I have done in my academic career
Batchelor of Arts
Kean University
K-12 Physical Education & Health
JAMF 200 & 300
JAMF New York
JAMF Pro Certified Technician
Kean University
Post Batchelor
Post Batchelor Degree in Middle School Science
GET IN TOUCH
Please feel free if you would like to have a chat.